The four steps
1. Evaluation and prescription. A licensed provider reviews your health information through a telehealth assessment. If treatment is appropriate, they send a prescription to a licensed pharmacy. No legitimate pharmacy dispenses prescription medication without one.
2. Pharmacy verification and preparation. A pharmacist verifies the prescription, checks for interactions and prepares the medication. For compounded medications, a licensed compounding pharmacy prepares the dose for you as an individual patient.
3. Shipping. Medication ships to your address. Temperature-sensitive injectables such as semaglutide and tirzepatide are packed with insulated liners and cold packs. Refrigerate them as soon as they arrive.
4. Refills and follow-up. Before each refill, your care team checks how you're doing — progress, side effects, and whether your dose should change.
What your label should show
- Pharmacy name, address and phone number
- Prescriber's name
- Your name
- Medication, strength and quantity
- Directions for use and storage
- Beyond-use or expiration date
If any of these are missing, contact the pharmacy before using the medication.
Red flags
- No prescription or medical questions required
- Products labeled "for research use only"
- No pharmacist you can contact
- Shipping from outside the U.S.
How fulfillment works at EdenRx
- You complete a free online assessment (Florida and New York residents).
- Our medical team under Dr. Jean-Yves Dastain, MD reviews it, typically within 24–48 hours.
- If you're approved, your prescription goes to a licensed U.S. pharmacy partner, which prepares and ships your medication with cold packs.
- Your care team checks in before refills.
You only pay if approved. Compounded medications are not FDA-approved. See how EdenRx works.
This article is for education only and is not medical advice.
