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Provider-prescribed treatments. Subject to medical evaluation. Medications are dispensed by licensed U.S. pharmacies.

HIPAA Notice of Privacy Practices

Effective Date: August 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

EdenRx is committed to maintaining the privacy of your protected health information (PHI). This Notice describes our privacy practices, our legal duties, and your rights concerning your health information as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws.

How We May Use and Disclose Your PHI

For Treatment

We may use and disclose your PHI to provide, coordinate, and manage your healthcare, including consultations with other healthcare providers and pharmacy services for prescription fulfillment.

For Payment

We may use and disclose your PHI to bill and collect payment for services, including insurance verification and claims processing.

For Healthcare Operations

We may use and disclose your PHI for quality assessment, staff training, compliance activities, and other administrative purposes.

As Required by Law

We may disclose your PHI when required by federal, state, or local law, including for public health activities, abuse reporting, and judicial proceedings.

Your Rights

  • Right to Access: You have the right to inspect and obtain a copy of your PHI.
  • Right to Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete.
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI.
  • Right to Request Restrictions: You may request restrictions on certain uses and disclosures of your PHI.
  • Right to Confidential Communications: You may request that we communicate with you in a specific way or at a specific location.
  • Right to a Copy of This Notice: You have the right to receive a paper or electronic copy of this Notice at any time.
  • Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

Our Responsibilities

  • We are required by law to maintain the privacy of your PHI
  • We are required to provide you with this Notice of our legal duties and privacy practices
  • We are required to notify you if a breach of your unsecured PHI occurs
  • We will not use or disclose your PHI without your authorization except as described in this Notice

Contact Information

To exercise your rights, request information, or file a complaint:

EdenRx Privacy Officer
Email: info@edenspanaples.com
Phone: 239-359-6413

You may also file a complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Washington, D.C. 20201
1-877-696-6775